The Funeral Home
Business Broker

Preneed trust shortfall: what causes it and how to measure it

By , Business Advisor, HedgeStone Business Advisors · Last reviewed · 7 min read

A preneed trust shortfall is the gap between what a funeral home's preneed trust actually holds for its guaranteed contracts and what those funerals would cost to deliver at today's General Price List. It usually builds from legal retention, trust returns that trail price increases, fees, withdrawals, and missed deposits. Buyers deduct it from price or hold it in escrow.

Definition

Preneed trust shortfall: The amount by which the verified trust funds behind a funeral home's guaranteed preneed contracts fall below what it would cost to deliver those contracts at today's prices. Unfunded contracts with no trust deposit at all are added to the gap.

Key takeaways

  • Only guaranteed contracts create a shortfall; on non-guaranteed contracts the family pays any difference at the time of death.
  • The largest cause is often perfectly legal: statutes let sellers keep part of each payment, such as up to 25% in Colorado, so the trust starts below the price.
  • Fees and conservative investments can cost more than market losses over a decade.
  • A pricing shortfall and a compliance deficiency are different problems; missed deposits may require redeposit and regulator contact, not just a price cut.

Most preneed trust shortfalls were not caused by anyone doing something wrong. They were built slowly, one legal retention, one modest year of returns, and one price increase at a time. That is why owners are often surprised by the number and buyers rarely are.

What is a preneed trust shortfall?

It is the dollar gap between verified trust funds and the current cost to deliver the guaranteed contracts those funds back. Contracts with no deposit at all add their full re-priced cost to the gap.

The guarantee is what makes it a shortfall. On a non-guaranteed contract, the family pays any difference when the death occurs, so the funeral home carries no gap. On a guaranteed-price contract, the firm must deliver the selected funeral whatever it costs. Insurance-funded contracts can have a similar gap, but this page is about trusts.

Why do preneed trusts fall short?

Five causes account for nearly every shortfall we see. Three are legal and expected; two are compliance problems.

The five causes of a preneed trust shortfall
CauseHow it opens the gapHow to detect itLegal?
RetentionThe statute lets the seller keep part of each payment, so the trust starts below the priceCompare deposits with contract pricesYes, within the statutory share
Returns below price growthNet trust earnings trail the firm’s GPL increasesCompare trust growth with GPL historyYes
FeesTrustee and administration fees reduce compoundingRead fee schedules and statementsYes, within caps
Distributions withdrawnEarnings paid out to the firm before maturityTrace withdrawals on statementsOnly as the statute allows
Missed or late depositsMoney never reached the trust, or arrived lateTrace contract payments to depositsNo

Retention is the one owners forget. Colorado, for example, requires a deposit of not less than 75% of the total contract price, so a seller may keep up to 25%, under C.R.S. § 10-15-107. That retained cash often paid for selling the contract years ago. The trust still has to cover the full funeral.

Returns and fees depend on investment rules and trust size. Large pooled trusts can do well: SCI’s FY2025 Form 10-K reports returns on its preneed funeral trust funds of 14.7% in 2025, 12.3% in 2024, and 16.5% in 2023, “excluding certain fees.” A small trust held in insured deposits rarely comes close.

Price growth is specific to each firm. NFDA’s 2023 price study, as reported by Funeral Director Daily, put the median funeral with viewing and burial at $8,300 in 2023, up 5.8% from 2021, while inflation over the same two years was 13.6%. Your own GPL history, not a national figure, sets your obligation.

Some states build in protection. Nebraska requires that trust income equal to principal times the annual CPI increase stay in trust before anything is distributed, under Neb. Rev. Stat. § 12-1114. Colorado’s § 10-15-109 bars disbursing excess trust assets to the seller until trust value exceeds all funds paid by buyers.

How is a preneed trust shortfall calculated?

Shortfall equals the re-priced cost of every guaranteed contract, minus the verified trust funds allocated to those contracts, plus the re-priced cost of any contract with no funding found. Dividing funding by re-priced cost gives the funding ratio.

The rigorous version is contract by contract: re-price each contract’s selections at today’s GPL and compare it with its own sub-account balance. That is the work of the Preneed Reconciliation Ladder. A quicker version grows total deposits at the trust’s net return and total contract prices at the firm’s average price increase. Our preneed shortfall calculator runs that quick version, which is good for direction and for checking the detailed result.

The trusting rules behind each deposit are on our preneed trust page.

Where does a typical shortfall come from?

Breaking one shortfall into its causes shows which ones matter. In this illustration, the legal retention is the largest piece.

Worked example: decomposing a $412,000 shortfall (illustrative)

All inputs are made up. 120 guaranteed contracts were sold ten years ago for $900,000 in total. The state allowed the seller to keep 20%.

Deposits. Required: $900,000 × 0.80 = $720,000. Two missed deposits totaled $14,000, so actual deposits were $706,000.

Growth. The trust earned 2.5% a year before fees and 1.9% after fees. Ten-year factors: 1.025¹⁰ = 1.2801 and 1.019¹⁰ = 1.2071. Balance before withdrawals: $706,000 × 1.2071 = $852,200. The firm withdrew $31,000 of earnings as allowed, leaving $821,200.

Obligation. The firm’s prices rose 3.2% a year (factor 1.3702). Today’s cost: $900,000 × 1.3702 = $1,233,200.

Shortfall: $1,233,200 − $821,200 = $412,000. Funding ratio: $821,200 ÷ $1,233,200 = 66.6%.

Where it came from:

  • Retention: $180,000 × 1.2071 = $217,300
  • Gross returns below price growth: $900,000 × (1.3702 − 1.2801) = $81,100
  • Fees: $900,000 × (1.2801 − 1.2071) = $65,700
  • Distributions withdrawn: $31,000
  • Missed deposits: $14,000 × 1.2071 = $16,900
  • Total: $217,300 + $81,100 + $65,700 + $31,000 + $16,900 = $412,000

The smallest line is the one to bring to a lawyer. The missed deposits are a compliance issue, whatever their size, while the three largest lines would have appeared in a perfectly run trust.

Does a shortfall grow or shrink over time?

It grows in any year when the firm’s price increases outpace the trust’s net return, and it shifts as contracts mature and new ones are sold. The direction matters as much as today’s figure.

Maturities tend to remove the oldest contracts, which are usually the most underfunded, so a firm that stopped selling preneed years ago may see its gap per contract fall even as prices rise. A firm selling many new guaranteed contracts adds funding close to today’s prices, which improves the ratio at first. A buyer will ask for the shortfall at two or three past dates to see the trend.

What should a shortfall schedule show?

One line per guaranteed contract, with every input a buyer’s accountant needs to re-perform the math. A total without the schedule behind it will not be accepted.

Columns for a preneed trust shortfall schedule

  • Contract number and date signed, so the statute in force at signing can be applied
  • Original price and retained share, which explains why the deposit is below the price
  • Trust sub-account and statement balance, dated, tied to the trustee’s records
  • Re-priced cost at today’s GPL, with the GPL date recorded
  • Gap and funding ratio, contract by contract and in total
  • Exceptions, such as missed deposits or orphan contracts, flagged on their own

Usually not. A shortfall built from retention, returns, fees, and allowed withdrawals can sit inside a fully compliant trust. Missed deposits, late deposits, and unauthorized withdrawals are different, because regulators can require the money back.

Kansas shows the enforcement side. Under K.S.A. 16-310, the Secretary of State audits preneed accounts and trusts and can require redeposit of improperly paid moneys. A seller who finds that kind of problem should read our situation guide on selling after discovering preneed underfunding and call counsel before calling buyers.

How do sellers, buyers, and lenders deal with a shortfall?

Sellers decide whether to fund it or price it, buyers convert it into a price reduction, escrow, or indemnity, and lenders treat it as a future cash cost the business must carry.

Sellers gain most by measuring early, because a known number is negotiated calmly and an unknown one gets padded. Buyers deduct the measured gap and often hold back more for contracts they could not trace. The negotiation mechanics are in our guide to how preneed shortfalls change the purchase price, and a full case is in the underfunded preneed backlog example. Lenders read it the way SCI describes its own exposure: if trusts fall short, “we may be required to cover any shortfall with cash flows from operations.” That is cash that cannot service debt.

What mistakes make a shortfall look smaller than it is?

Comparing the trust with contract face value instead of today’s prices is the classic one. A trust can exceed every original price and still be hundreds of thousands short.

  • Blending in non-guaranteed contracts. Their funding is not available to cover guaranteed gaps.
  • Using the trust’s best year. Price increases compound every year; returns do not.
  • Ignoring retention history. Old contracts may have been sold under a different statutory share.
  • Leaving out orphan contracts. A contract with no deposit is the most underfunded contract of all.

Measured carefully, a shortfall is just a number to negotiate. Measured late, it becomes a reason to doubt everything else in the file. The broader pricing framework is on our funeral home valuation hub.

Preneed shortfall estimator

Re-prices guaranteed-price contracts at today’s cost and compares them to the money actually set aside. Rung 4–5 of the Preneed Reconciliation Ladder.

From current trust statements and insurer confirmations.

Leave at 100 to compare to full retail; some buyers measure against cost to deliver.

Educational estimate only. Not an appraisal, valuation opinion, or loan approval.

Frequently asked questions

Is it illegal for a preneed trust to have a shortfall?

Not by itself. A shortfall caused by allowed retention, modest returns, and rising prices can exist in a fully compliant trust. It becomes a legal problem when deposits were missed, made late, or withdrawn without authority. That difference should be settled with counsel before marketing, because the remedies are different.

Can strong trust returns eliminate a shortfall?

They can shrink it. SCI reported double-digit returns on its preneed funeral trusts in 2023 through 2025, before certain fees. Small trusts limited to insured deposits rarely earn that. A trust only closes its gap when net returns outpace the firm's own price increases for years.

Should a seller fund a shortfall before the sale?

Sometimes. Paying in the gap removes a negotiating point and can reduce the escrow a buyer asks for, but it uses the seller's cash, and state rules may limit how extra money can be added or later recovered. Model it with your CPA and attorney before moving funds.

How accurate is a quick shortfall estimate?

Useful for direction, rarely exact. A quick estimate grows the trust and the price list at average rates. The real figure comes from re-pricing every guaranteed contract at today's GPL and comparing it with statement balances. Expect the two methods to differ, and trust the contract-by-contract version.

Sources cited

  1. Service Corporation International FY2025 Form 10-K — U.S. Securities and Exchange Commission (EDGAR)
  2. C.R.S. § 10-15-107, Preneed trust deposits — Colorado Revised Statutes (Public.Law reproduction)
  3. C.R.S. § 10-15-109, Disbursements of excess trust assets — Colorado Revised Statutes (Public.Law reproduction)
  4. Neb. Rev. Stat. § 12-1114, Retention of trust income — Nebraska Legislature
  5. K.S.A. 16-310, Audit of accounts or trusts by secretary of state; redeposit — Kansas Office of Revisor of Statutes
  6. NFDA 2023 General Price List Study (as reported by Funeral Director Daily) — Funeral Director Daily
Book a call